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Our Guarantee

Our 100% Guarantee

We want you to be happy with the products you buy from ColdSteelKnivesDirect.com and the service you receive. So when you receive your order, inspect it carefully so that it completely meets your satisfaction. If for any reason it does not, please let us know and we will return it or exchange it via our returns and exchange policy.

If you are not satisfied with the service you receive from us, contact us immediately and we will remedy the situation.

Reasons to Order from Us

  1. Secure, Easy Ordering
    All credit card transactions are encrypted and submitted to a highly secure SSL server. You can also order by check or with a money order.

  2. Honesty - Integrity - Quality
    We strive for superior customer service in EVERY transaction. Your satisfaction is our guarantee.

  3. Best Selection Anywhere
    ColdSteelKnivesDirect.com carries all current models offered at discount prices. We are always looking to add new Cold Steel products as soon as they become available. We have not found another competitor that carries the selection we do at the low prices that we offer.

  4. Great Customer Service
    We take tremendous pride in offering great customer service. Please feel free to call us anytime on our toll free number at 866-478-8271 between 8:00 - 7:00 EST.

  5. Private
    We respect your privacy. We do not sell, rent or share our customer information with any other company. See our privacy policy.

  6. Price Match Guarantee
    We pride ourselves on having the lowest priced Cold Steel knives and gear on the web. If you can find a lower price on a competitor's site for any of our products, we will match their price.

  7. Staff Knowledge
    Over time we have gained strong knowledge on a wide range of products. This experience ensures our customers are offered the right product or solution at the right price.

  8. 30-Day Money Back Guarantee
    We offer a hassle-free 30-day money back guarantee on all merchandise in its original state. The 30 days begin from the day of purchase.
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ColdSteelKnivesDirect.com | Santa Rosa Beach, FL 32459 (866) 478-8271 sales@coldsteelknivesdirect.com
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Offering you the entire line of Cold Steel Knives
ColdSteelKnivesDirect.com is not affiliated with Cold Steel, Inc. You may visit Cold Steel's official website at www.coldsteel.com.