Your feedback is important to us. If you have questions, suggestions or comments about this site, any of our products or procedures, or have not found what you are looking for, feel free to contact us at anytime. All of our Sales & Customer Support services are provided via our web site or by telephone at 1-866-478-8271. You may also easily contact us through our email form found below. Our customer service hours are Mon - Fri from 8am -7pm EST.

Email: sales@coldsteelknivesdirect.com
Phone: 866-478-8271
Fax: 866-635-2525

Mailing Address:
            ColdSteelKnivesDirect.com
            201 N. Blue Heron Dr.
            Santa Rosa Beach,  FL  32459
            United States

For all warranty service and where to send your Cold Steel knife, please see Cold Steel's Warranty.

**Please note that we are not a repair facility and can not repair any knives or provide repair parts. You will need to contact Cold Steel directly at (800) 255-4716.