Our #1 Goal at ColdSteelKnivesDirect.com is Customer Satisfaction
We pride ourselves on extremely fast shipping, low prices, and outstanding customer service. As an independent reseller of Cold Steel products, ColdSteelKnivesDirect.com brings you the entire range of Cold Steel products at heavily discounted prices. And since we only carry Cold Steel products, we can concentrate on providing you with fast, quality service. It's that simple.
If you have any questions, or are interested in obtaining any information such as quotes, product questions, or have a complaint, please call (866-478-8271) or e-mail us and we will resolve the matter asap. Special orders and bulk discounts are always welcome! We truly appreciate your business as well as any feed back you may have to help us improve our site.
Check out just a few of the great reasons people choose ColdSteelKnivesDirect.com:
Our Low Prices
ColdSteelKnivesDirect.com offers low prices on all of our products. If you find a price lower than ours on the Internet from a competitor who has it in stock, we will try to match the price.
Commitment to Service
ColdSteelKnivesDirect.com has turned into the destination of choice for customers by delivering on our commitment to complete customer satisfaction. Our customer service is here to serve you, with convenient options to meet your support needs, such as an online Help page and easy-to-find policies and procedures to assist you through any of your purchases. Browse our Contact Us page for all of the ways we are available to help. Remember, whether you're looking for information on policies, processes, or great deals, you can always email us 24 hours a day, 7 days a week at support@ColdSteelKnivesDirect.com.
If you shop and compare, you will see that our prices are rock bottom. We have long term relationships with most of our distributors and are always finding new and better sources and prices. When we get a close-out special deal on a product, we pass the savings on to you. Also, please note that there are not any "hidden costs" like you may see elsewhere. We charge the same for cash or charge and the shipping costs we charge are very close to what we have to pay - unlike a lot of mail order companies you may have dealt with.
Safe and Secure
To ensure your transactions are secure when placing orders online, ColdSteelKnivesDirect.com uses Authorize.net, an Internet leader in security transactions, on every order processed. We also take extra care to protect your information by using advanced encryption and firewall technology throughout the ordering process. To further ensure your security, we use state-of-the-art Secure Sockets Layer (SSL) encryption to protect personal information from unauthorized use. We adhere to strict industry standards for payment processing, including:
- 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
- Industry leading encryption hardware and software methods and security protocols to protect customer information.
- Compliance with the Payment Card Industry (PCI) Data Security Standard.
ColdSteelKnivesDirect.com is registered with the Authorize.Net Verified Merchant Seal program.